Privacy policy
This Privacy Policy explains how Monelle collects, uses, shares, and protects your personal information when you visit or make a purchase from our website: monelle-7.myshopify.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our store, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Customer support messages
Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on our website
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Confirm payments
- Ship products to your address
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions or requests
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal and tax obligations
- Send marketing emails only when permitted by law or with your consent
3. Payment Information
Payments on our website are processed through secure third-party payment providers.
Monelle does not intentionally store full credit card numbers or complete payment card details. Payment information is handled securely by the payment processor used at checkout.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, and support advertising or marketing activities.
Cookies may help us:
- Keep items in your cart
- Understand how customers use our website
- Improve website performance
- Show relevant content or ads
You can disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.
5. Sharing Your Information
We may share your information with trusted service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Order fulfillment providers
- Website hosting providers
- Email and customer support tools
- Analytics and advertising partners
- Fraud prevention services
We do not sell your personal contact information.
We may also disclose information if required by law, legal process, fraud prevention, or to protect the rights and safety of Monelle, our customers, or others.
6. Email Marketing
If you subscribe to our newsletter or choose to receive promotional messages, we may send you marketing emails about products, offers, or store updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.
8. Data Retention
We keep your personal information only as long as necessary to:
- Complete your order
- Provide customer service
- Maintain business records
- Comply with legal, tax, and accounting requirements
- Resolve disputes
- Prevent fraud
When personal information is no longer needed, we may delete, anonymize, or securely store it as required by law.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain uses of your information
- Opt out of marketing communications
- Request a copy of your personal information
To make a privacy request, please contact us at:
We may need to verify your identity before completing your request.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us at Contact@Monelle.shop, and we will take appropriate steps to delete the information.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
12. International Customers
If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
By using our website, you understand that your information may be transferred to countries with different data protection laws than your country of residence.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices.
Any updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page regularly.
14. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Store Name: Monelle
Website: monelle-7.myshopify.com
Email: Contact@Monelle.shop
Phone: +1 (203)-502-1669
Address: 43658 Glen Castle Ct, Ashburn, Virginia 20147, United States