Terms of service

Welcome to Monelle. These Terms of Service govern your use of our website, monelle-7.myshopify.com, and any purchase made through our store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Store Information

This website is operated by Monelle.

Store Name: Monelle
Website: monelle-7.myshopify.com
Email: Contact@Monelle.shop
Phone: +1 (203)-502-1669
Address: 43658 Glen Castle Ct, Ashburn, Virginia 20147, United States

Throughout these Terms, the words “we,” “us,” and “our” refer to Monelle. The words “you” and “your” refer to the customer, visitor, or user of our website.

2. Use of Our Website

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our website for any unlawful, fraudulent, harmful, or unauthorized purpose. You must not attempt to interfere with the security, operation, or functionality of our website.

3. Products and Services

We make every effort to display product descriptions, prices, images, and availability as accurately as possible. However, we do not guarantee that all product information is always complete, current, or error-free.

Product colors may appear slightly different depending on your device screen settings.

We reserve the right to update, modify, discontinue, or limit the availability of any product or service at any time without prior notice.

4. Pricing and Payments

All prices are listed on our website and may be subject to change without notice.

We reserve the right to correct pricing errors at any time. If an order is affected by a pricing error, we may contact you for instructions or cancel the order and issue a refund.

Payment must be completed at checkout using one of the available payment methods. By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Order Acceptance

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Incorrect product or pricing information
Suspected fraud or unauthorized activity
Product unavailability
Shipping restrictions
Incomplete or inaccurate customer information

If your order is canceled after payment has been processed, we will issue a refund to your original payment method.

6. Shipping and Delivery

Orders are shipped to the address provided at checkout. You are responsible for ensuring that your shipping information is complete and accurate.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, holidays, or other circumstances outside our control.

Monelle is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Monelle accepts returns within 30 days of delivery. We offer free return shipping, charge no restocking fees, and do not sell final sale items.

For return assistance, contact us at:

Contact@Monelle.shop

8. Cancellations

If you need to cancel an order, please contact us as soon as possible at Contact@Monelle.shop.

If your order has not yet been processed or shipped, we will do our best to cancel it. If the order has already shipped, you may return it after delivery according to our Return & Refund Policy.

9. Customer Information

You agree to provide current, complete, and accurate information when placing an order or contacting us.

You are responsible for keeping your account information, order details, billing information, and shipping address accurate and up to date.

For details about how we collect, use, and protect personal information, please review our Privacy Policy.

10. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate any laws or regulations
To infringe upon the rights of others
To submit false or misleading information
To upload or transmit viruses or harmful code
To collect or track personal information of others
To interfere with website security or functionality
To commit fraud or unauthorized transactions

We reserve the right to restrict or terminate access to our website if these Terms are violated.

11. Intellectual Property

All content on our website, including text, images, graphics, logos, design elements, product descriptions, and website layout, is owned by or licensed to Monelle and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our website content without written permission from Monelle.

12. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics tools, and other service providers.

Our website may also contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

13. Limitation of Liability

To the fullest extent permitted by law, Monelle shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website, products, or services.

We do not guarantee that our website will always be available, secure, uninterrupted, or error-free.

14. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” and “as is” basis unless otherwise stated.

We do not guarantee that the website will meet all customer expectations or that any errors will be corrected immediately.

Some jurisdictions do not allow limitations on certain warranties, so some limitations may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Monelle, its owners, employees, partners, service providers, and affiliates from any claim, demand, loss, liability, or expense arising from your violation of these Terms or your misuse of our website or services.

16. Changes to These Terms

We may update or modify these Terms of Service at any time. Any changes will be posted on this page with a new “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of the United States and the applicable laws of the State of Virginia, without regard to conflict of law principles.